Privacy policy.

How Outmost Agency collects, uses and protects your personal data.

Protecting any and all Personal Data collected or provided to us pursuant to our services and through this website (the “Website”) is very important to us. This Privacy Notice explains how we handle Personal Data with respect to the data protection laws of England and Wales and the UK General Data Protection Regulation. Any personal information you choose to share with us on the Website will be used, stored and processed in accordance with this Privacy Notice.

If you do not agree with this Privacy Notice in relation to your use of the Website, please log off and clear your browser of any cookies which may have been placed in your browser by our site in the interim.

Who we are

Outmost Agency is a trading name of Outmost Studio Limited.
Company number: 15235513
Registered in England and Wales, with its registered office at 66 Paul Street, London, EC2A 4NA.
Email: hello@outmost.studio

The Data Protection Act and GDPR

For the purposes of the Data Protection Act 2018, the UK General Data Protection Regulation and any other applicable data protection and privacy laws and regulations (“Data Protection Legislation”), Outmost Studio will be the ‘data controller’ for all personal information that we determine the means and purpose of processing. We are registered with the Information Commissioner’s Office under registration number ZB628869.

By “Personal Data” we refer to information collected or held by us, that identifies and relates to you as an individual.

Information we may collect

We may collect, process and store the following kinds of Personal Data, and we may also collect certain types of anonymous statistical data. Sometimes we may need to ask for your explicit consent to collect personal data and when this is required we will make that request clear. This might include the following:

What we do with the information we collect

We may use your Personal Data to respond to your enquiries; provide our professional services; manage and recruit employees; promote our services to prospective clients; administer and improve the Website; send you information about our services, statements and invoices, and collect payments; send you non-marketing communications relating to your enquiry; provide third parties such as Google with anonymous statistical information about our Website visitors; and deal with enquiries and complaints relating to the Website.

Where we have your permission, or identify that you have a legitimate need, we may also use the information to tell you about our services or events and keep you up to date with features on the Website.

Opting out

You can opt out of communications at any time by emailing hello@outmost.studio with OPT OUT in the subject line. You can also tell us if you no longer have a legitimate need for our information, products or services by emailing us with NO NEED in the subject.

Data retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including any legal, accounting or reporting requirements. To decide the right retention period we consider the amount, nature and sensitivity of the data, the risk of harm from unauthorised use or disclosure, the purposes we process it for, and the applicable legal requirements.

Legal basis of processing

We will retain and process your information for as long as we have a relevant legal basis to do so. This is usually to provide the services you have requested from us; because you have consented to receive communications; or because we have identified that you have a legitimate need for our communications. We may also be required to process your information under a legal or regulatory obligation.

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose. For an explanation, contact us at hello@outmost.studio.

Data security

We have taken reasonable technical and procedural precautions to prevent the loss, misuse or alteration of your personal data, and we store it on secure servers or systems. We cannot guarantee the security of data sent to us over the internet, so you do so at your own risk. The Website uses an SSL certificate, shown by https in your browser’s address bar, so that information sent through it is encrypted.

Personal Data we hold electronically is stored on secure servers in the UK or EEA, encrypted where required. We use safeguards such as firewalls and encryption, control physical access to our premises and files, and only give access to Personal Data to the people who need it to do their job.

Sharing your information with others

We never sell your personal data to any third party. We only share your data where we are required to by law or to deliver the information or services you have asked for, and always in line with Data Protection Legislation. We may disclose information about you:

Access to your Personal Data

You have rights in relation to any Personal Data we hold about you. To make a subject access request, email hello@outmost.studio with ACCESS REQUEST in the subject line. We will need to confirm your identity first, and may refuse a request if we cannot.

You have the right to correct inaccurate information; to have information erased in certain circumstances; to have your information transferred to another controller; and to object to processing in certain circumstances. If you gave consent for us to process your information, you can withdraw it at any time and we will stop.

We try to respond to all legitimate requests within one month. If a request is particularly complex, or you have made several, it may take longer; we will tell you and keep you updated.

Changes to this Privacy Notice

We may change this Privacy Notice at any time so that it always reflects how we collect, use and protect your Personal Data. Please check it from time to time. The date of the latest change is shown at the bottom of this page.

Cookies

We use cookies to understand how the Website is used and to improve it. A cookie is a small file a website sends to your browser, which stores it until it expires or you delete it. Our cookies tell us things like which pages a visitor views, for how long, and where they came from. They only collect anonymous data and cannot identify you. You can block cookies in your browser settings, though some parts of the Website may then not work as intended. Read our cookie policy, or visit the Information Commissioner’s website to find out more.

Google Analytics

We use Google Analytics to understand how the Website is used, so we can improve it and our services. Google may store this anonymous data on servers around the world; you can read Google’s privacy policy. We may also run Google remarketing campaigns, so you may see our adverts on other sites after visiting ours. You can opt out in Google’s ad settings.

Linking to third-party websites

We may link to third-party websites for further information or resources. We are not responsible for their content or security, so please review their privacy policies before sharing any Personal Data.

Information regarding children

We do not knowingly market our services to, or collect information through this Website from, anyone under 13. If a parent or guardian tells us we have collected a child’s data by mistake, we will erase it.

How to make a complaint

If you are not satisfied with how we have handled your personal data, please contact us at hello@outmost.studio. You also have the right to complain to the Information Commissioner’s Office, the data protection authority for England and Wales, at ico.org.uk.

Contacting us

Please contact us at hello@outmost.studio with any questions, comments or requests about this Privacy Notice.

Last updated: October 2026